Privacy Policy

Our History

Effective Date: 2026-05-08

1. Introduction

iCast Inc. (“we,” “us,” or “our”) operates the website located at

https://icastinc.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Site or use our services. By accessing or using our Site, you consent to the practices described in this Privacy Policy.

We are committed to protecting your privacy and handling your data in an open and transparent manner. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

2. Information We Collect

We may collect information about you in a variety of ways. The

information we may collect on the Site includes:

2.1 Personal Data

Personally identifiable information that you voluntarily provide to us when you register on the Site, make a purchase, subscribe to a

newsletter, fill out a form, or otherwise interact with us. This may

include your name, email address, mailing address, telephone number, and other similar information.

2.2 Specific Data Types Collected

We specifically collect the following types of data:

Name
Email address
Phone number

2.3 Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.

2.4 Financial Data

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request

information about our services from the Site. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, and you are encouraged to review their privacy policy and contact them directly for responses to your questions.

3. How We Collect Information

We collect information through the following methods:

Direct interactions when you provide information voluntarily
Automated technologies or interactions, including cookies, server logs, and similar technologies
Third-party sources, including business partners, analytics providers, and advertising networks

3.1 Specific Collection Methods

We employ the following specific methods to collect your data:

Contact forms

4. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

Create and manage your account
Process transactions and send related information, including purchase confirmations and invoices
Send you administrative information, such as updates, security alerts, and support messages
Respond to your comments, questions, and requests, and provide customer service
Monitor and analyze usage and trends to improve your experience with the Site
Notify you of updates to the Site
Prevent fraudulent transactions, monitor against theft, and protect against criminal activity
Compile anonymous statistical data and analysis for use internally or with third parties
Deliver targeted advertising, newsletters, and other information regarding promotions and the Site to you
Comply with applicable legal obligations

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to access or store information. Our Site uses the following types of cookies:

Performance/Analytics
Strictly necessary
Targeting/Advertising
Functionality

Cookie Consent:

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of the Site may become inaccessible or not function properly.

6. Disclosure of Your Information

We may share information we have collected about you in certain

situations. Your information may be disclosed as follows:

6.1 By Law or to Protect Rights

If we believe the release of information about you is necessary to

respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

6.2 Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

6.3 Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

6.4 Specific Third-Party Services

We use the following third-party services that may have access to your data:

Google Analytics
Google Ads
Facebook Pixel
Google reCAPTCHA

6.6 Interactions with Other Users

If you interact with other users of the Site, those users may see your

name, profile photo, and descriptions of your activity.

7. Data Retention

We will retain your personal information for 2 years, unless a longer

retention period is required or permitted by law. After the retention

period, we will delete or anonymize your personal information.

8. Your Privacy Rights

Depending on your location and applicable law, you may have the following rights regarding your personal information:

Right of Access: You have the right to request copies of your personal data.
Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
Right to Object: You have the right to object to our processing of your personal data, under certain conditions.

We specifically honor the following user rights:

Delete their data

To exercise any of these rights, please contact us at

support@icastinc.com. We will respond to your request within a

reasonable timeframe.

9. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have specific rights under the

California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):

Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which personal information is collected, the business purpose for collecting personal information, and the categories of third parties with whom we share personal information.
Right to Delete: You have the right to request the deletion of personal information we have collected from you, subject to certain exceptions.
Right to Correct: You have the right to request that we correct inaccurate personal information that we maintain about you.
Right to Opt-Out of Sale or Sharing: You have the right to opt out of the sale or sharing of your personal information. We do not sell personal information as the term is traditionally understood. However, some of our data sharing practices, such as for targeted advertising, may constitute a “sale” or “sharing” under the CCPA/CPRA.
Right to Limit Use of Sensitive Personal Information: You have the right to limit the use and disclosure of sensitive personal information to only purposes necessary for providing the requested goods or services.
Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

9.1 Categories of Personal Information Collected

In the preceding twelve (12) months, we have collected the following

categories of personal information from consumers:

Identifiers (e.g., name, email address, IP address)
Personal information categories listed in the California Customer Records statute
Internet or other similar network activity (e.g., browsing history, search history
Geolocation data
Professional or employment-related information (if applicable)
Inferences drawn from the above categories

9.2 Authorized Agent

You may designate an authorized agent to submit requests on your behalf. The authorized agent must be registered with the California Secretary of State. We may require you to verify your identity and confirm that you have authorized the agent to act on your behalf.

9.3 Verification Process

Upon receiving a verifiable consumer request, we will verify your
identity by matching identifying information you provide with the
personal information we have on file. We may request additional
information to verify your identity.

9.4 Financial Incentive Programs

We do not offer financial incentives or price or service differences in
exchange for the retention or sale of personal information. If we ever offer such a program, we will provide the material terms and obtain your opt-in consent before enrolling you.

To exercise your California privacy rights, please contact us at
support@icastinc.com or submit a verifiable consumer request through our Site.

10. Do Not Track Signals

Some browsers incorporate a Do Not Track (DNT) feature that signals to websites you visit that you do not want to have your online activity tracked. Because there is not yet a common understanding of how to interpret the DNT signal, our Site does not currently respond to DNT browser signals or mechanisms.

11. Children’s Privacy

Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us at support@icastinc.com so that we can take necessary actions. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

12. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

13. Third-Party Websites

The Site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties.

14. International Data Transfers

If you are accessing the Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. The data protection and other laws of the United States might not be as comprehensive as those in your country. By using the Site, you consent to the transfer of your information to the United States.

15. Data Breach Notification

In the event of a data breach that compromises your personal information, we will notify you and the appropriate authorities in accordance with applicable law. Notification may be provided by email, mail, telephone, or by posting a notice on our Site, depending on the circumstances and legal requirements.

16. Your Choices

You may at any time review or change your personal information by:

Logging into your account settings and updating your personal information
Contacting us using the contact information provided below

You may also opt out of receiving marketing communications from us by following the unsubscribe instructions included in each marketing email or by contacting us directly.

17. Accessibility

We are committed to ensuring this Privacy Policy is accessible to
individuals with disabilities. If you need to access this Privacy Policy
in an alternative format, please contact us at support@icastinc.com.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Your continued use of the Site after any changes or revisions to this
Privacy Policy shall indicate your agreement with the terms of such
revised Privacy Policy.

19. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the United States and the applicable state where iCast Inc. is headquartered, without regard to conflict of law principles.

20. Contact Us

If you have questions or comments about this Privacy Policy, please
contact us at:

iCast Inc.
981 W 7th St, Beaver Dam, KY 42320
Email: support@icastinc.com
Website: https://icastinc.com

Policy version: 2026-05-08T15:59:30Z

20a. Text Us – Customer SMS Messaging

You can start a text-message conversation with Infrastructure Precast (a brand of ICAST, Inc.) by texting our business number:

(270) 363-2238

By texting Infrastructure Precast at (270) 363-2238, you agree to
receive customer care and delivery notification messages from
Infrastructure Precast — including order and quote follow-ups,
appointment reminders, delivery scheduling, dispatch and arrival
notifications, and replies to your inquiries.

Messaging frequency may vary based on your active orders and projects.
Message and data rates may apply from your wireless carrier.
Reply STOP at any time to opt out of further messages.
Reply HELP for help, or call us at (270) 215-7888.
SMS consent is not shared with third parties or affiliates.

See our Privacy Policy and SMS Terms of Service at
https://www.icastinc.com/sms-terms for full details.

Full SMS Terms

Programs covered.

Customer care messages and delivery notifications.

Messaging frequency.

Messaging frequency may vary based on your active orders and projects.

Cost.

Message and data rates may apply. Standard message and data rates from your wireless carrier may apply to each message sent or received.

Carriers.

Carriers (including AT&T, Verizon, T-Mobile, and others) are

not liable for delayed or undelivered messages.

Opt out.

You can cancel SMS messages at any time by replying STOP to any

message you receive from us. After replying STOP, you will receive a

confirmation message and will not receive further SMS messages from us.

To rejoin, reply START.

Help.

For help, reply HELP to any message, email us at

support@icastinc.com, call us at (270) 363-2238, or visit

https://www.icastinc.com.

Privacy.

For details about how we collect, use, and protect your

information — including SMS-specific terms — see our Privacy Policy at https://www.icastinc.com/privacy. SMS consent is not shared with third parties or affiliates.

Eligibility.

You must be at least 18 years old and the account holder

or authorized user of the mobile number you provide.

Changes.

We may modify or terminate the SMS program at any time. We will post any material changes here.

Effective date: 2026-05-08.

SMS / Text Messaging Privacy

What information we collect. When you provide your mobile phone number to Infrastructure Precast (a brand of ICAST, Inc.) — for example, on a quote request, sales agreement, project intake form, contact form, or by texting our business number — we collect your mobile phone number, the content of messages you send to us, and message metadata (timestamps, delivery status, opt-in/opt-out events).

How we use this information. We use your mobile number and the content of text messages solely to communicate with you about our products and services, including: confirming and following up on quotes and orders, scheduling site walkthroughs and project meetings, providing delivery and dispatch notifications (scheduled delivery dates, ETAs, arrival confirmations, rescheduling and weather-related delays), answering product or specification questions, providing job and order status updates, and responding to service inquiries.

Who we share it with. SMS consent and mobile phone numbers collected for SMS purposes are not shared with third parties or affiliates for marketing purposes. We may share your mobile number only with service providers who deliver our text messaging on our behalf (for example, our telecommunications carrier and SMS platform), and only to the extent necessary for them to deliver messages to you. These providers are contractually required to safeguard your information and use it only to deliver messages on our behalf. We may also disclose information if required by law, valid legal process, or to protect our rights or safety.

How long we keep it. We retain SMS records (mobile number, message content, opt-in/opt-out history) for as long as you remain opted in plus a reasonable period afterward for recordkeeping, dispute resolution, and to honor opt-out requests.

Your choices. You can opt out of SMS at any time by replying STOP to any message you receive from us. You can request help by replying HELP. You can also contact us at support@icastinc.com or (270) 215-7888 to update your preferences or request deletion of your information, subject to applicable law.

Children. Our SMS program is intended for business customers and not directed to anyone under 18. We do not knowingly collect mobile numbers from minors.

Changes. If we materially change how we use SMS information, we will update this section and post the revised effective date.

Contact. Questions about this SMS section can be sent to privacy@icastinc.com or mailed to ICAST, Inc., 981 West 7th Street, Beaver Dam, KY 42320.

Effective date: 2026-05-08.